1. Introduction
At D Star Global ("we", "our", or "us"), precision and security are the cornerstones of our operations. We understand that in the realm of global logistics and supply chain management, data integrity is as critical as physical freight. This Privacy Policy details our approach to safeguarding the personal and corporate information entrusted to us by our partners, clients, and users of our platform.
By accessing or using the D Star Global logistics platform, you acknowledge that you have read, understood, and agree to the practices outlined in this document. This policy applies to all data collected through our web applications, mobile services, and API integrations.
2. Data Collection
To execute complex global logistics operations effectively, we require specific categories of information. We collect data systematically and only when strictly necessary for operational excellence.
- Account Details: Name, corporate email address, organizational role, phone number, and secure authentication credentials.
- Operational Data: Origin and destination addresses, freight specifications, customs documentation, and supply chain routing preferences.
- Financial Information: Billing addresses, corporate tax identification numbers, and transactional history (processed securely via regulated financial partners).
- System Usage Data: IP addresses, browser specifications, API request logs, and platform interaction metrics utilized for performance optimization and security monitoring.
3. How We Use Your Data
The information we collect is strictly utilized to maintain the reliability and efficiency of your global supply chain. Our primary objectives include:
- Facilitating the routing, tracking, and delivery of international freight.
- Processing customs declarations and ensuring compliance with international trade regulations.
- Providing real-time operational analytics and automated reporting via the D Star Global dashboard.
- Authenticating users and preventing fraudulent or unauthorized access to corporate accounts.
4. Data Sharing & Transfers
Global logistics inherently requires collaboration. We share your information only with verified entities essential to the execution of your requested services. We never sell your data to third-party marketers.
Data may be securely transmitted to:
- Carrier Partners: Ocean freight lines, air cargo operators, and localized trucking fleets required for end-to-end delivery.
- Regulatory Bodies: International customs agencies and port authorities as mandated by global trade laws.
- Technology Infrastructure Providers: ISO-certified cloud hosting services that power our platform infrastructure.
5. Security Measures
Enterprise-Grade Protection
We employ bank-level encryption (AES-256) for data at rest and TLS 1.3 for data in transit. Our infrastructure undergoes continuous vulnerability scanning and annual third-party penetration testing to ensure an unshakable security posture.
6. Cookies & Tracking
D Star Global utilizes strictly necessary cookies to maintain session states securely and functional cookies to remember localized operational preferences (e.g., preferred currency or measurement units). We do not deploy third-party advertising trackers within the operational environment of our platform.
7. Your Legal Rights
Depending on your jurisdiction, you may have rights to access, correct, export, or delete personal data we hold about you. Submit requests through our Data Protection Office; we respond within applicable legal timelines.
8. Contact Us
For inquiries regarding this Privacy Policy, data subject access requests, or specific compliance requirements, please contact our Data Protection Office.
D Star Global Compliance Division
Email: compliance@dstarglobal.com